Reair for FreshAir CubeÂ Repair Includes: Full diagnostic, testing of your unit.Â Repair of all mechanical/electrical defects, including a replacement of electrical or mechanical parts if needed. Complete quality control and post-repair inspection. Lubrication of mechanical parts. Deep cleaning with special solution. ESD/EMI Protection.Â In short both methods protect electronic components from the impact of the acid produced through ozone composition. FreeÂ return shipping. We provide you with a tracking number once the product is shipped back to you. Our standard completion time for repairs is 3-6Â days. Shipping Instruction: Package your item safely with any protective materials. Include our invoice within your package. Ship your purifier for repair:Â 21356 Nordhoff St. Ste 110 Chatsworth, CA 91311 PleaseÂ do not sendÂ us remote control. (ForÂ Los AngelesÂ area customers drop off and pick up is available,Â click hereÂ for details) Please feel free to contact us at any time to track the process of repair.